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Three Options for Business Phone Systems Firms install telecommunication systems so as to facilitate phone connections Business cam make use of different types of phone systems. Before a firm settles on any phone systems, it has to assess factors relating to its structures and features of the phone systems. A business has to make a choice between use of mobile phones or use of the dedicated business telephone setups. In case the business requires a dedicated phone system, it will have to make a choice among three alternatives. The choice will depend on multiple factors including the number of employees who need to connect to the phone system. Virtual phone systems are among the choices and allow employees based in another area other than the company office to connect to the company office. When a client calls the main business telephone number, the system forwards the call to the employee home or mobile phone. It is a phone system that maintains business professionalism at a lower budget. The features of the systems are automatic call forwarding, call screening and voicemail.
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Another telephone system is the landline telephones. Copper wires are utilized in making the connections. Landline telephone companies provide these services. An office based PBX hardware needs to be installed. It may require large upfront investments making it expensive for small business. Business with poor internet connections can find it very attractive. This option is fine for firms with large capital base since it may prove cheaper. It requires an in-house support staff for maintenance.
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The VoIP model is the recent entrant among the phone systems. Instead of using copper wires to make the connections, it uses the existing Internet connections the business has. Firms with high speed internet connection will find this option very attractive. VoIP phone systems are bale to connect to remotely located employees on their mobile phones. A firm that decides to operate on a VoIP system has the option of self hosting or hosted services. Business buy and own the assets that are sued to run the self hosted VoIP system. Among these are the PBX hardware.; the circuit connection board.It is cost effective in the long run though it has high upfront costs. There needs to be a person who is skilled in the maintenance of the telecommunication systems. It is upon the business to ensure that the system is running. If not so, calling for external services might prove to be very expensive. A business which wants to be in total control of its phone communications should go for this option. The hosted service, on the other hand, is cloud based. There are no other assets that the company buys other than the phones. The telecommunication company takes care of all the facilities. Monthly payment per user basis are made.