Tips Of Managing A Sales Team
To effectively manage a sales team, you need to adopt various leadership styles. A the leader is obligated to take the necessary measures to make sure that the team has achieved its goals.
Ensure that you have a good rapport with your team so that they can easily approach you in case of need. There will be times where you will need to hold your sales team members and yourself accountable for our actions and statement.
If you are new to being a manager, you will often make mistakes. You should acknowledge that you sometimes go wrong and admit that to your team. If you act like you have answers to all problems, you will always be solving problems that the team brings up only to see you handling their problems. If there is transparency between your team and you, you will be in a position to build a bond of mutual respect with your team.
One of the mistakes you might do, especially if you were previously a sales person is telling your team what to do. Your aim of giving them directions would be to let them have the solution that you think is best in the situation you are in. However, giving directions to your team on regular basis will take away the initiative and the willingness and ability to look for unique solutions to problems. You will not be building a sales team rather you will be building clones of yourself.
While making a multiple of copies of individuals who are like you might sound a great idea-after all, you have succeeded-it is a trap. Having a team whose members have different ideas on how to solve a problem would be better. To effectively manage your sales team, you can use some styles. Each style should be used at its right time and place.
One approach that you can use when faced with a problem is the consultative approach. Let the sales team members give their ideas on what you should do. You should not be the one to say what you do. See what they have in mind concerning an account, a customer or a situation. Ask your team how they want to solve the problem they are facing and how you can help them.
Initially, your team members may be surprised by the way you are handling your management, and at first, they might not know how to act. This will most likely happen if your predecessor was a directive manager. However, keep encouraging them to feel free and come up with solutions to challenges they are facing. As you operate, you will see how they think and operate and at the same time they will appreciate you for teaching them how to fish rather than just feeding them.